Welcome to Chic Shoe Shop! These Terms and Conditions outline the rules and regulations for using our website (fashionshoesgears.com) and purchasing our fashion-forward footwear. By accessing our site and making purchases, you agree to these terms in full.
1. About Our Shop
Chic Shoe Shop specializes in stylish footwear including our signature black and white styles, statement-making animal prints, comfortable casual shoes, athletic sneakers, boots, and heels. We serve fashion-conscious customers worldwide (excluding certain Asian and remote areas).
Shop Information:
- Business Name: Chic Shoe Shop
- Address: 2823 Tyler Avenue, Miami, US 33128
- Contact Email: [email protected]
2. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Use the website only for lawful purposes
- Not attempt to gain unauthorized access to our systems
- Not use our website to distribute viruses or malicious software
- Be responsible for maintaining the confidentiality of your account credentials
- Be responsible for all activities that occur under your account
- Comply with all applicable laws and regulations regarding online conduct
Age Requirement: You must be at least 18 years old or the age of majority in your jurisdiction to make purchases through our website.
3. Products and Services
Product Descriptions
We strive to accurately describe all products including colors, materials, and sizing. However, slight variations may occur due to monitor display differences and handmade characteristics of some items.
Availability
All products are subject to availability. We reserve the right to discontinue any product without notice.
Pricing
All prices are listed in US dollars. We reserve the right to adjust prices at any time, though price changes will not affect orders already placed.
4. Orders and Payment
Order Process
- Select your desired items and add them to your cart
- Proceed to checkout and enter your shipping information
- Select your preferred payment method
- Review your order and confirm purchase
- You will receive an order confirmation email
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Important: Your payment will be processed when you place your order. If your order cannot be fulfilled, we will notify you and issue a full refund.
5. Shipping Policy
Processing Time
We process all orders within 1-2 business days (excluding weekends and holidays).
Shipping Options
| Method | Cost | Delivery Time | Details |
|---|---|---|---|
| Standard Shipping | $12.95 | 10-15 business days after shipment | Via DHL or FedEx |
| Free Shipping | Free (orders over $50) | 15-25 business days after shipment | Via EMS |
International Customers
Any customs duties or taxes are the responsibility of the recipient. We recommend declaring packages as “Returned Goods” for potential fee reductions.
6. Returns and Exchanges
Our Return Promise
We accept returns and exchanges within 15 days of receiving your order.
Important Conditions:
- Items must be in new, unworn condition with original tags attached
- Original packaging must be included
- For hygiene reasons, we cannot accept returns on worn shoes
Non-Returnable Items
- Worn shoes or items without original packaging
- Items purchased during final sale or clearance events
- Customized or special order items
Return Process
- Contact our team at [email protected] within 15 days
- Receive return authorization and instructions
- Ship your return with tracking
- Wait for processing (3-5 business days after we receive return)
Refund Details
- Refunds will be issued to your original payment method
- You’ll receive a refund for the item price minus any original shipping costs (unless return is due to our error)
- Depending on your bank, it may take 3-10 additional business days for the refund to appear
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and product designs, is the property of Chic Shoe Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Limitation of Liability
Chic Shoe Shop shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from:
- Your use of or inability to use our website
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from our website
- Any bugs, viruses, or similar that may be transmitted through our website
- Any errors or omissions in any content
- Any loss or damage incurred as a result of using any content posted or shared through our website
Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.
9. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the new terms.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Email: [email protected]
- Address: 2823 Tyler Avenue, Miami, US 33128
